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DATA PRIVACY POLICY

 

WHO WE ARE:

 

We are Duallist Drums based in Scotland. We use your data to process your orders with us, to reply to your enquiries and to respond to customer service requests. Your data privacy is important to us. We don’t share it with third parties. We don't do any data mining or devious manipulation of your data, we leave this to the unscrupulous large corporations online who seem to be above the law and know what you had for breakfast.

 

TYPES OF DATA WE COLLECT:

 

When you pay for an order, PayPal or Amazon will send us notification of your payment but no credit or debit card details. These external services will have their own privacy statement. We print your name and address on the letter that accompanies your order, we do not  store this.

 

We may contact you about you order using your name and email address provided on PayPal or Amazon, or through our contact form. We do not use this for marketing or other sales purposes. You can ask to have all data related to you disclosed to you or deleted at any time, subject to legal restrictions.

 

USING YOUR DATA:

 

Your information will only be used in connection with your order or enquiry to:

 

Process your order

Obtain payments for our services through PayPal or Amazon

Respond to your questions by phone or e-mail.

 

WHEN WE COLLECT DATA:

 

We may collect data from you when you:

 

Fill in forms on our website or place an order.

Give information to us in an email, phone call, letter or in person.

 

THE DATA WE COLLECT IS:

 

The name and address of the person ordering.

Your email address so that we can contact you about your order.

Payment details are handled by PayPal or Amazon, we do not receive any card details.

 

COOKIES AND GOOGLE ANALYTICS:

 

Cookies are annoying little bits of data gathered by some online companies in order to provide their services. Our website may use Session cookies to handle your website navigation, but these are not used for any other purposes. They are also anonymous. You can click on the Cookies statement at the bottom right of the Home page to see more about Cookies. You can also switch these off completely in your Browser.

 

If you have your website browser set to accept cookies then that implies that you consent to our cookie policy shown. If you do not disable cookies in your browser then you have the option to leave the website.

 

When someone visits our website we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

 

ACCESS TO YOUR PERSONAL INFORMATION:

 

If you want to view, amend or delete your personal data held with us please contact our Data Protection Officer, Andrew Freeland at our main email address.

 

CHANGES TO THIS PRIVACY POLICY:

 

This policy was created March 2021 and will be reviewed annually.

See our PRIVACY POLICY  See Terms

US Patent 7968782 & UK Patent GB2460718 apply - Gig Grips may contain a rubber compound do not use if you have a latex sensitivity.

Images may show black or cream grips for clarity - actual grips are 'clear' color except for special offers.

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